Frequently Asked Questions
❄️ Cold Faith FAQs ❄️
Faith. Fashion. No compromise.
📦 Orders & Shipping
Q: How long does shipping take?
A: Orders typically process in 2–4 business days. After that, shipping usually takes 5–10 business days depending on your location. You'll receive tracking info once your order ships!
Q: Do you ship internationally?
A: No, not at this time. We only ship in the United States. We’re looking to change this in the future!
Q: How can I track my order?
A: Once your order ships, you'll get an email with a tracking number. Use that link to stay updated every step of the way.
🔁 Returns & Exchanges
Q: What’s your return policy?
A: We accept returns for unworn, unwashed items within 14 days of delivery. Please email us at support@coldfaith.com to start a return.
Q: Can I exchange for a different size?
A: Yes! Exchanges are available for sizing issues, pending item availability. Just reach out and we’ll get it sorted.
👕 Products & Sizing
Q: How do your sizes run?
A: Our products fit true to size unless stated otherwise. For a relaxed or oversized look, we suggest going up a size. Size charts are available on each product page.
Q: Will you restock sold-out items?
A: Some pieces may be limited drops and won't return but select best-sellers may restock. Follow us on Instagram @coldfaithco and subscribe to our email list to stay in the loop.
💳 Payments & Preorders
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Shop Pay, and more. All transactions are 100% secure.
Q: How do preorders work?
A: Preordered items are made-to-order and ship out once production is complete. Estimated ship dates will be listed on the product page.
🧊 Cold Faith Brand
Q: What is Cold Faith all about?
A: Cold Faith is a movement that fuses bold streetwear with unshakable Christian values. We're here to rep Christ with style — fearless, faithful, and unapologetic.
Q: How can I get involved or collaborate?
A: We love building with our community. For collabs, brand partnerships, or influencer inquiries, hit us up at support@coldfaith.com